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MY PRESALE CODE DIDN'T WORK!


jojodee
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After reading the above posts, I changed from ticketmaster.ie to ticketmaster.co.uk- the format was different-

and I thought it was going to work for a couple of seconds- but NO!! :blink:

as you were not an active subscriber (we are told) at the time of the announcement, then unfortunately you are not eligible... sorry 

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Sorry to hear you are all having issues...I had the best experience ever, code worked first time and tickets purchased in about 3 minutes. I am a paid subscriber since begining, and copy/pasted in code from the email. I have my fingers crossed your issues are sorted soon.

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After reading the above posts, I changed from ticketmaster.ie to ticketmaster.co.uk- the format was different-

and I thought it was going to work for a couple of seconds- but NO!! :blink:

as you were not an active subscriber (we are told) at the time of the announcement, then unfortunately you are not eligible... sorry 

 

But I was a subscriber when the tour dates were announced in December last year, I did receive a presale code, I wasn't to know when the Dublin dates would be announced. It was clearly stated that these codes would be eligible when the Dublin dates would be announced, there was no proviso- "if by that time you are still a subscriber" if it had been stated- of course I would have resubscribed. Now I have resubscribed today- I have paid 2 subscriptions and have no access to the presale. I am not so much annoyed about the situation, as the lack of clarity. 

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I just rang U2.com (thank you Joe OLeary hadn't thought of that!) and got a new code it worked and I got two tickets, there did seem to be availability (I just took what I was given, happy to be in the door). 

 

Hopefully everyone gets sorted. Good Luck!

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I just rang U2.com (thank you Joe OLeary hadn't thought of that!) and got a new code it worked and I got two tickets, there did seem to be availability (I just took what I was given, happy to be in the door). 

 

Hopefully everyone gets sorted. Good Luck!

can you add number you rang / who you spoke to (PM if you prefer)

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