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We are unable to process the request *Please Read If You Are Getting This Message


gcf1971
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I too received this message but the charge went through on my credit car.

Does anyone know...Did I get tickets or not?

You need to check your Orders page on your ticketmaster account.

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I too received this message but the charge went through on my credit car.

Does anyone know...Did I get tickets or not?

You need to check your Orders page on your ticketmaster account.

 

I did that as well and there are no orders in my account.

 

Contact Ticketmaster and your card company immediately.

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I'm still trying to get through to Ticketmaster.

Their automatic recording states they are still closed.

Its 9:45 my local time and they still are not open

 

If you still have questions about an existing order, email us 24/7 or call us at 800-653-8000. Fan Support Hours (your local time)
Mon - Fri: 9 AM - 9 PM.
Sat: 9 AM - 8 PM.

Its now 9:40 my time.

 Fan Support Hours (your local time)

Mon - Fri: 9 AM - 9 PM.
Sat: 9 AM - 8 PM.

 

Their automatic recording states they are still closed.

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I'm still trying to get through to Ticketmaster.

Their automatic recording states they are still closed.

Its 9:45 my local time and they still are not open

 

If you still have questions about an existing order, email us 24/7 or call us at 800-653-8000. Fan Support Hours (your local time)

Mon - Fri: 9 AM - 9 PM.

Sat: 9 AM - 8 PM.

Its now 9:40 my time.

 Fan Support Hours (your local time)

Mon - Fri: 9 AM - 9 PM.

Sat: 9 AM - 8 PM.

 

Their automatic recording states they are still closed.

 

 

Don't bother - You just get a bot that says the tickets (general sale) are not on sale yet.  They don't deal with presales. Apparently.  ( I tried this yesterday)

Edited by p8ru2
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I'm still trying to get through to Ticketmaster.

Their automatic recording states they are still closed.

Its 9:45 my local time and they still are not open

 

If you still have questions about an existing order, email us 24/7 or call us at 800-653-8000. Fan Support Hours (your local time)

Mon - Fri: 9 AM - 9 PM.

Sat: 9 AM - 8 PM.

Its now 9:40 my time.

 Fan Support Hours (your local time)

Mon - Fri: 9 AM - 9 PM.

Sat: 9 AM - 8 PM.

 

Their automatic recording states they are still closed.

 

 

Don't bother - You just get a bot that says the tickets (general sale) are not on sale yet.  They don't deal with presales. Apparently.  ( I tried this yesterday)

 

My issue is I purchased a travel package. TM charged my card, but I have no confirmed tickets, and I can't get a hold of anyone.

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  • Community Moderator

 

 

I'm still trying to get through to Ticketmaster.

Their automatic recording states they are still closed.

Its 9:45 my local time and they still are not open

 

If you still have questions about an existing order, email us 24/7 or call us at 800-653-8000. Fan Support Hours (your local time)

Mon - Fri: 9 AM - 9 PM.

Sat: 9 AM - 8 PM.

Its now 9:40 my time.

 Fan Support Hours (your local time)

Mon - Fri: 9 AM - 9 PM.

Sat: 9 AM - 8 PM.

 

Their automatic recording states they are still closed.

 

 

Don't bother - You just get a bot that says the tickets (general sale) are not on sale yet.  They don't deal with presales. Apparently.  ( I tried this yesterday)

 

My issue is I purchased a travel package. TM charged my card, but I have no confirmed tickets, and I can't get a hold of anyone.

 

Keep trying and contact your card company

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I bought 4 floors for Cleveland on my phone in a nick of time before becoming desperate and spending $700 for 4 lower bowl seats on my computer. Awfully expensive for seats in the 31st row halfway back in a football stadium! I got the tickets an hour after the Wires presale opened. For everyone having trouble, keep trying. Tickets usually become more plentiful after the initial logjam clears.

Those were probably the seats I originally had and lost - the 31st row directly across from the stage. Now I'm so high up, I'll probably pass out from the elevation.

I almost couldn't believe that the $100 seats that were coming up were way up in the 500 level. I wasn't paying that kinda money to sit up there. Then the lower bowl seats were over $700 for 4 tickets. I was happy to see those $70 GA tickets for many reasons.

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