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U2.com 2018 Subscription FAQ Thread


bigwave
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20 minutes ago, bigwave said:

1. Belt & braces (no harm in doing it now in my view)

2. Is a separate thing from what I can gleam.

3. codes are going to be sent via SMS so mobile is needed

1. Surely we aren't expected to set up a Ticketmaster US account if we have no intention of ever using it...? I appreciate the mods trying to help with this, but please can we get an official answer instead of speculation?

3. Doesn't answer my question - are they only sending the *code* via text message, or do we need a modern smartphone with web browsing capabilities? Are they expecting us to actually order our tickets using a mobile phone, or will it be the same as previous tours where I can use a desktop computer to follow a presale link from U2.com?

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5 minutes ago, therionvox said:

Quick edit : my SETUP is now COMPLETED and it has has added a whole new year to my U2.com suscription (like said a forum member earlier)

FYI, same issue, Iev renewed on september but as you all my SETUP is not completed because I must buy the 2018 package. Anyway, I wanted to play it safe and I've renewed again ... and it changed nothing at all on my profile page ... my SETUP is still incorrect. I'll wait 24 hours before panicking ;(

Whenever you renew early it will add a year to the date your subscription originally would be ending. So in our case this would be september 2019.
I already paid my share for sept 2017-sept 2018....why should I have to pay twice ? I renew yearly....not twice a year..

But congrats on your completed setup :)

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6 minutes ago, czhr10 said:

Still no change there , .....

now it does not time out anymore, now it just says : 

Our store is temporarily down for scheduled maintenance.

Sorry for any inconvenience.

We will be back online as soon as possible.


 
Live Nation Merchandise Customer Service
1-800-767-7160
+1-434-205-7049


Ticketmaster Fan Club Customer Service
+1-855-527-2695
+001-949-333-4820
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5 minutes ago, czhr10 said:

it does not time out anymore, now it just says : 

Our store is temporarily down for scheduled maintenance.

Sorry for any inconvenience.

We will be back online as soon as possible.


 
Live Nation Merchandise Customer Service
1-800-767-7160
+1-434-205-7049


Ticketmaster Fan Club Customer Service
+1-855-527-2695
+001-949-333-4820

Panicking thinking to actual presale 

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9 minutes ago, czhr10 said:

now it does not time out anymore, now it just says : 

Our store is temporarily down for scheduled maintenance.

Sorry for any inconvenience.

We will be back online as soon as possible.


 
Live Nation Merchandise Customer Service
1-800-767-7160
+1-434-205-7049


Ticketmaster Fan Club Customer Service
+1-855-527-2695
+001-949-333-4820

I was getting the same but it has finally worked, stick with it, I Guess its just busy with everyone trying to get registered.

Good luck.

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5 minutes ago, russpm said:

I was getting the same but it has finally worked, stick with it, I Guess its just busy with everyone trying to get registered.

Good luck.

thx, will do , will try tommorrow, i guess i do not need to hurry since no one seems to know how things should work for European fans, 

In the mean time, Playing the live recordings from 1980 in Paradiso Amsteram .:D

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32 minutes ago, czhr10 said:

exactly.... But it is an Amerikan Web Form , so it was desigend and works in the American web form way

Just tried to change my mobile number at my profile : When i remove the zero, it just ads it again automatically, so hopefully when they send me a code, they will remove the zero themselves, otherwise the number is un-usable for this purpose...

Edited by czhr10
mis spellings by me...
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