U2.com 2018 Subscription FAQ Thread

[Vienis]

1 hour ago, tdarby719 said:

Several TM accounts reported have been hacked. CC info stolen and purchased made.  Maybe this is the source of the breach

So a lot of the Verified Fans / Subscribers are now Verified Targets for Spam and Fraud. Looking good!

[monica martino]

1 hour ago, tdarby719 said:

Several TM accounts reported have been hacked. CC info stolen and purchased made.  Maybe this is the source of the breach

Any actual source for what you say? (just asking

[Musicality]

On 01/11/2017 at 5:45 PM, bigwave said:

I know being discussed elsewhere, will make this a sticky for all the q&a's surrounding 2018 subs process 

I haven’t yet received the vinyls from 2017, why would I renew for 2018?!?!

When I call your customer support to find out where they are I’ve been holding for over 20 minutes. Your whole organisation is a bit crap.

[kaber]

8 minutes ago, Musicality said:

I haven’t yet received the vinyls from 2017, why would I renew for 2018?!?!

When I call your customer support to find out where they are I’ve been holding for over 20 minutes. Your whole organisation is a bit crap.

Vinyl getting sent in December according to an automated response some have got recently from u2.com

[Musicality]

5 hours ago, kaber said:

Vinyl getting sent in December according to an automated response some have got recently from u2.com

thanks for the reply.

that sounds a bit pathetic, takes them a whole year to send out a vinyl, and I bet 90% of the subscribers don't even have a vinyl player. U2.com tried to claim vinyl is making a come-back, I'm not fooled by that.

Going straight on to eBay when I receive it. Let's hope 2018 brings something a bit more relevant.

Edited November 23, 2017 by Musicality

[dmway]

11 hours ago, Veritastheviper said:

Spam!

 

11 hours ago, Veritastheviper said:

Its Spam!

 

10 hours ago, monica martino said:

http://zootopia.u2.com/forums/topic/37734-email-from-live-nation-with-the-name-mrs-sandbox/ 

Thank you all!

I can delete it in peace.

 

[carlene13]

Hello, not sure where to post this. I've seen this question before and cannot find the answer anymore: Under my account info- for my user information, the email status says: Not Confirmed. What does this mean? Does it have anything to do with purchasing tickets or with the subscriber gift? My subscription is active til '19 and I have a green setup complete box. (I'm just trying to do my part to avoid any potential disasters.) 

[MBU2girl]

I have that too on my account- but I did receive a code for the presale with the ‘not confirmed’ email. I’m not sure what that means because I do receive emails from U2.com. 

[carlene13]

2 hours ago, MBU2girl said:

I have that too on my account- but I did receive a code for the presale with the ‘not confirmed’ email. I’m not sure what that means because I do receive emails from U2.com. 

I just changed my password and now it says confirmed...weird. I've received plenty of emails from them before as well.

[dbomb]

Can anyone tell me how you receive your free songs of experience album after buying concert tickets? Is this  being handled through ticketmaster? Is it a download or can you get a physical copy? I’ve not recieved any details on this despite buying tickets last week 

thanks