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U2.com 2018 Subscription FAQ Thread


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3 minutes ago, danknapp said:

It's my birthday and the band officially announces the album and tour!!!!

EVEN BETTER...they're finally coming back to Atlanta!!!

Now for the question... the venue they're playing in Atlanta does tickets through AXS...not Ticketmaster.  I just got myself fully verified through ticketmaster...BUT...will I need to do something additional through AXS in order to do the Atlanta presale in a couple of weeks? 

Looks like you are good for now, if you are verified.  https://www.infiniteenergycenter.com/events/detail/u2

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This part of the presale is for the North America leg - If you are outside this region but plan to attend any of these shows, please complete all the steps. For Europe, please wait until the proced

We are still working on this "Not Eligible email" issue... if you don't get any immediate answer to your PM, it doesn't mean we are doing nothing - there are many reports about this and they are arriv

...and today is a truly blessed day. After months of collective feedback-giving about the formats available to us for the annual gift, we have finally been heard. If you look in your account

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  • Community Manager
7 minutes ago, angelstorm13 said:

I'm in Europe with a 2017 subscription valid until March 2018 and only used 2 of my 4 ticket allocation for the JT tour. Can I use my current subscription for e+I tour presales or would I need to renew?

you would need to resub http://www.u2.com/help

Screen Shot 2017-11-01 at 17.52.20.png

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6 minutes ago, utwothefly said:

I was subbed until Dec 2018 but I had to resub for the fan verification to be completed, which it is now.  

But I can't see on my accounts page how long I'm subbed for, should be to Dec 2019 now. Doesn't seem right to be subbed that long. 

I think this is being worked on..

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5 minutes ago, wenmir said:

But as an European fan do we have to do it now or wait - I guess all the info right now (and the November deadline) is for US, right?

as yet, only US details known.. 

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3 minutes ago, bigwave said:

as yet, only US details known.. 

Can you sign up for the fan club presale and the citi presale? I know fan club limits you to 2 tickets. I need 3. Was wanting to get 2 in fan club presale and then 1 in citi presale.

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Just now, 2000_man said:

Can you sign up for the fan club presale and the citi presale? I know fan club limits you to 2 tickets. I need 3. Was wanting to get 2 in fan club presale and then 1 in citi presale.

asking about that now.. 

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