Subscriber pride 1 Posted November 14, 2017 Subscriber Share Posted November 14, 2017 Everything was going well until I "confirm purchase" and then kept getting "error" message. I tried so many times that my code expired. No tickets,No code. Quote Link to post Share on other sites
Subscriber passenger789 2 Posted November 14, 2017 Subscriber Share Posted November 14, 2017 Had the same problem, Evenko (MTL seller) says its cause my card was refused even though I have purchased many times w that card from Evenko, says my CC is American & imcompatible with their system..... glitch in the system apparently.... they will re-activate my code in a few mins but I cannot use my CC, have to use a friend CC, but now probably no GA tix left!! Quote Link to post Share on other sites
Subscriber passenger789 2 Posted November 14, 2017 Subscriber Share Posted November 14, 2017 Try to call Ticketmaster maybe your CC has the same problem Quote Link to post Share on other sites
Subscriber pride 1 Posted November 14, 2017 Author Subscriber Share Posted November 14, 2017 2 minutes ago, passenger789 said: Try to call Ticketmaster maybe your CC has the same problem I am also evenko.I called them and they said to try another card,even though my card was registered with them and I had used it with them in the past. When I tried entering another card,I was kicked out. How did you get your code re activated ? Quote Link to post Share on other sites
Subscriber passenger789 2 Posted November 14, 2017 Subscriber Share Posted November 14, 2017 19 minutes ago, pride said: I am also evenko.I called them and they said to try another card,even though my card was registered with them and I had used it with them in the past. When I tried entering another card,I was kicked out. How did you get your code re activated ? Hey Pride, the girl I talked to on the phone, Victoire (yes that is her name) told me they would re-activate the card takes a few mins..... it worked, just went back in w a friends CC & got my tix.... get the code re-activated via phone & use a friends CC but get their billing adress too ... + still some GA left Quote Link to post Share on other sites
Subscriber pride 1 Posted November 14, 2017 Author Subscriber Share Posted November 14, 2017 4 minutes ago, passenger789 said: Hey Pride, the girl I talked to on the phone, Victoire (yes that is her name) told me they would re-activate the card takes a few mins..... it worked, just went back in w a friends CC & got my tix.... get the code re-activated via phone & use a friends CC but get their billing adress too ... + still some GA left Did you speak to someone at evenko or ticketmaster to re activate the code? Quote Link to post Share on other sites
Subscriber passenger789 2 Posted November 14, 2017 Subscriber Share Posted November 14, 2017 Evenko +1 (855) 310-2525 , you will be on hold for awhile Quote Link to post Share on other sites
Subscriber pride 1 Posted November 14, 2017 Author Subscriber Share Posted November 14, 2017 Thanks so much ! Quote Link to post Share on other sites
Subscriber passenger789 2 Posted November 14, 2017 Subscriber Share Posted November 14, 2017 They'll be able to see why you were unable to purchase etc & hopefully can re-activate your code..... but they will need 48 hrs to investigate why it did not work 1st time... I gotta go offline, i am way behind in my office work cause of this 2hr spent w tsolving my problem GOOD LUCK!!! Quote Link to post Share on other sites
Subscriber pride 1 Posted November 14, 2017 Author Subscriber Share Posted November 14, 2017 2 minutes ago, passenger789 said: They'll be able to see why you were unable to purchase etc & hopefully can re-activate your code..... but they will need 48 hrs to investigate why it did not work 1st time... I gotta go offline, i am way behind in my office work cause of this 2hr spent w tsolving my problem GOOD LUCK!!! No problem.Dont want to get you fired.Thanks. Quote Link to post Share on other sites
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