pride 1 Posted November 14, 2017 Everything was going well until I "confirm purchase" and then kept getting "error" message. I tried so many times that my code expired. No tickets,No code. Quote Share this post Link to post Share on other sites
passenger789 2 Posted November 14, 2017 Had the same problem, Evenko (MTL seller) says its cause my card was refused even though I have purchased many times w that card from Evenko, says my CC is American & imcompatible with their system..... glitch in the system apparently.... they will re-activate my code in a few mins but I cannot use my CC, have to use a friend CC, but now probably no GA tix left!! Quote Share this post Link to post Share on other sites
passenger789 2 Posted November 14, 2017 Try to call Ticketmaster maybe your CC has the same problem Quote Share this post Link to post Share on other sites
pride 1 Posted November 14, 2017 2 minutes ago, passenger789 said: Try to call Ticketmaster maybe your CC has the same problem I am also evenko.I called them and they said to try another card,even though my card was registered with them and I had used it with them in the past. When I tried entering another card,I was kicked out. How did you get your code re activated ? Quote Share this post Link to post Share on other sites
passenger789 2 Posted November 14, 2017 19 minutes ago, pride said: I am also evenko.I called them and they said to try another card,even though my card was registered with them and I had used it with them in the past. When I tried entering another card,I was kicked out. How did you get your code re activated ? Hey Pride, the girl I talked to on the phone, Victoire (yes that is her name) told me they would re-activate the card takes a few mins..... it worked, just went back in w a friends CC & got my tix.... get the code re-activated via phone & use a friends CC but get their billing adress too ... + still some GA left Quote Share this post Link to post Share on other sites
pride 1 Posted November 14, 2017 4 minutes ago, passenger789 said: Hey Pride, the girl I talked to on the phone, Victoire (yes that is her name) told me they would re-activate the card takes a few mins..... it worked, just went back in w a friends CC & got my tix.... get the code re-activated via phone & use a friends CC but get their billing adress too ... + still some GA left Did you speak to someone at evenko or ticketmaster to re activate the code? Quote Share this post Link to post Share on other sites
passenger789 2 Posted November 14, 2017 Evenko +1 (855) 310-2525 , you will be on hold for awhile Quote Share this post Link to post Share on other sites
pride 1 Posted November 14, 2017 Thanks so much ! Quote Share this post Link to post Share on other sites
passenger789 2 Posted November 14, 2017 They'll be able to see why you were unable to purchase etc & hopefully can re-activate your code..... but they will need 48 hrs to investigate why it did not work 1st time... I gotta go offline, i am way behind in my office work cause of this 2hr spent w tsolving my problem GOOD LUCK!!! Quote Share this post Link to post Share on other sites
pride 1 Posted November 14, 2017 2 minutes ago, passenger789 said: They'll be able to see why you were unable to purchase etc & hopefully can re-activate your code..... but they will need 48 hrs to investigate why it did not work 1st time... I gotta go offline, i am way behind in my office work cause of this 2hr spent w tsolving my problem GOOD LUCK!!! No problem.Dont want to get you fired.Thanks. Quote Share this post Link to post Share on other sites
