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Citi presale reporting thread


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I feel like I'm overposting my drama.  Sorry.  But I felt the need to come back and say that I had an epiphany to try again and type the tiny URL from the text into my browser.  Was able to pick up some decent Newark tix behind the stage (I wanted GA, but I thought these tickets were pretty good, and I have GA for Boston the week prior).  Even that sale got screwed up with TM's technology, but I reloaded the page and holy cr*p the purchase went through.  I even got my email confirming.

Axl -- congrats on the Boston GAs.  those are hard to come by.  I was trying to pick up two more also for friends who got shut out yesterday in the Innocence group and no dice.

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11 minutes ago, kpme said:

I called TM.  Representative threw Citibank under the bus.

Called Citibank.  They show all well with my account, no declined charges, and no even attempts by TM to charge me today.

So the TM software totally failed here.  None of the purchases pushed through to the card.  He also tried to blame it on me having multiple browsers open, and I lost my shit at that point.  Their website wasn't working, so I tried my phone.  It's a distinct link with a distinct code for each of the three shows that I was going for.  Why wouldn't I have separate tabs open on my mobile device? 

I feel like I'm in bizarro world.  Will try each show again just for shits and giggles, but it's time to move on with my day.  Thanks all for the info.  Glad some of you got tix today.

Same thing happened to me yesterday. Called TM and somehow my purchase ended up going through even though an error message came back. Sorry it didn't work out, but I totally agree TM is having some major issues to the point that this may be my last U2 show. It's just not worth all this money, or stress. 

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I had problems with TicketMaster timing out.  I had 4 GA (StL) tickets in my cart on 3 different occasions.  I got to the shipping page once.  But my order(s) wouldn't process... it would simply time out because TM couldn't handle so many requests. 

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was able to grab 2 GA for Newark through the citi presale (desktop; used to have luck with the cell app but not recently). got in immediately and had no issues, thankfully.  also toyed around with Boston and MSG after grabbing Newark.  There were still Boston GA at 9:05-9:10, but no GA for MSG. Did find a red zone for MSG after a few tries.  Thought about it, but 1 RZ is enough for me!  Some decent limited view seats for MSG, but most everything good in the lower level was the VIP pricing.  Seriously, $331 for first 8 rows of the upper level at MSG??  $175 maybe as it is a good view. but $300+, no thanks. . .

Edited by hobbes4444
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I was able to get a Redzone on Edge's side in Nashville. Tried to get a GA, but never could. It looked like they were available until about 15-20 minutes after onsale, but never pulled any.

Also, Ticketmaster & Live Nation sucks ass. This needs to be said as often as possible. Why U2 got in bed with those corrupt assholes is a head scratcher.

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I was able to grab 2 GAs for Nassau show pretty easily on the TM app.  When I first tried at 9am sharp on my desktop the Citi presale wasn't yet showing up as an option on TM website, so every time I entered my code it was saying it was incorrect.  I didn't want to lose time, so quickly decided ditch the desktop and to follow the link from the text.  That sent me to the app and I was able to input my Citi code.  Done and done.  Better time than the experience presale, for me at least.  Still peeved the best reserved seats are VIP packages at astronomical prices.  Seems greedy.

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16 minutes ago, MKmonte said:

I was able to grab 2 GAs for Nassau show pretty easily on the TM app.  When I first tried at 9am sharp on my desktop the Citi presale wasn't yet showing up as an option on TM website, so every time I entered my code it was saying it was incorrect.  I didn't want to lose time, so quickly decided ditch the desktop and to follow the link from the text.  That sent me to the app and I was able to input my Citi code.  Done and done.  Better time than the experience presale, for me at least.  Still peeved the best reserved seats are VIP packages at astronomical prices.  Seems greedy.

Lucky for you.  I'm a longtime fan and have been to every tour since JT and never had the kind of difficulty in getting the tickets I wanted more than this one.  Well I should rephrase that - I didn't want GA but settled for trying for it based on the ridiculous prices.  I was on right at 1pm yesterday, logged in and all teed up and nada.  Tried for about 30 minutes occasionally trying other options which were too expensive or limited view.  Really really disappointing process.  Just gotta hope I can snag 2 GA's come the public sale.

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I got the Citi email last night, but no text today. I had no problem getting my experience group text on Tuesday, so I don’t know what went wrong today. I reached out to TM, but totally missed the presale at this point. 

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After being shut out in the Experience Presale for the Vegas show, I decided to register for the Citi Presale. I have a Sears MasterCard that is serviced by Citigroup, but wasn't sure it was considered to be a Citi credit card. I found an entry in the Citibank Facebook page that said Sears cards can be used for the U2 presale so I crossed my fingers that it would work. I got my code this morning and then preregistered at the T-Mobile arena since there were posts on Tuesday that said they lost their tickets due to the time it took to register with T-Mobile. It took multiple refreshes before 2 GA tickets suddenly appeared at 10:04. Everything went smoothly and my Sears card was accepted, so I scored 2 GA tickets to Vegas!  

Edited by Shirl2
typo
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