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U2 Tour 2019 Annoucement Live Thread


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2 hours ago, Andyfff said:

I'm still confused about Japan pickup.  I paid for three SS tickets for the first night in Tokyo, bought with my Red Hills presale code (I live in Vietnam) but I really don't understand what is the process with the pickup in Japan.  I will not be going to Tokyo until 2-3 days before the show, so does that mean I will be getting the last crappy seats, or are my tickets already reserved and I just walk up to a machine in the 7-11 and enter my email order number...  I bought my tickets 30 seconds after they went on sale, so they should be good seats if things are done properly.  Does anyone have any experience with this?

Thanks in advance...

A good place to find information about the procedure is on the document Caroline Von B wrote... you can find it here ---> https://t.co/r2oNypppaw

Check the "Picking up tickets from 7-Eleven" section...

If you still have questions about the procedure or anything else, please contact the TICKET PIA information email: tickets-inquiry@pia.co.jp (Weekdays, 10:00-18:00)

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OK - So today i got to go for my first ever pre-sale for the Singapore show.  Due to location and circumstance, I had never been in a position to go through this process before, so having been a membe

Sydney 2 tickets sorted.  Best presale ever, smooth sailing each time ! 

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@Max Tsukino Can a couple that live together on same adres and both have a subscription and a presale code buy each 4 presale tickets? Because I read U2. Com reserve the right to cancel orders if you exceed the ticket limit including orders associaties with the same billing adres ?

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1 hour ago, rileyrat said:

@Max Tsukino I’m sure I know the answer to this already, but just to be sure, can you confirm that for subscribers it’s 4 tickets per tour, not 4 tix per presale (ie presales for second shows in auck, syd). Cheers.

4 tix per presale

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51 minutes ago, girl1953 said:

@Max Tsukino Can a couple that live together on same adres and both have a subscription and a presale code buy each 4 presale tickets? Because I read U2. Com reserve the right to cancel orders if you exceed the ticket limit including orders associaties with the same billing adres ?

Yes, should be fine, but use separate credit cards if possible.

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52 minutes ago, girl1953 said:

@Max Tsukino Can a couple that live together on same adres and both have a subscription and a presale code buy each 4 presale tickets? Because I read U2. Com reserve the right to cancel orders if you exceed the ticket limit including orders associaties with the same billing adres ?

Answered you in the pm you sent me. 

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3 hours ago, ddarroch said:

Yep, that's what I'm doing. I'm just concerned that if U2 decided to put something on for Sydneysiders on their free day (yes, very unlikely I know), I'd never get an email about it. It's been 3 months since I purchased my u2.com membership. In that time I've received a grand total of ONE email from u2.com (the 25% off merchandise coupon that came with my membership). I received far more emails when I had a free membership! I contacted support@u2.com, all I got back was a message telling me my presale code (which I already knew) 🙄

try changing your email address in your https://www.u2.com/profile page. Some email servers seem to randomly block emails from U2.com. Yahoo emails I have noticed are prone to this, some others, so also try an email with a different provider (e.g. if your existing Profile page is using yahoo mail, try a google mail instead etc.).

Might take a cycle or 2 emails for you to receive to new email address, but if it works, please let us know

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Hi folks, 

apologies if this has been answered previously (I had a look through the thread and couldn't find a clear answer):

If I bought 4 tickets with my presale code for the first night in Sydney, will I receive a new code to purchase tickets for the second night in Sydney? Or should I use the old code (which currently has a line through it in my profile)? Or are there no further presages available to me as a subscriber?

I am keen to go with my family on both nights as they are all travelling from interstate to Sydney for this.

Thanks for your help.

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19 minutes ago, Julesjcg said:

Hi folks, 

apologies if this has been answered previously (I had a look through the thread and couldn't find a clear answer):

If I bought 4 tickets with my presale code for the first night in Sydney, will I receive a new code to purchase tickets for the second night in Sydney? Or should I use the old code (which currently has a line through it in my profile)? Or are there no further presages available to me as a subscriber?

I am keen to go with my family on both nights as they are all travelling from interstate to Sydney for this.

Thanks for your help.

There will be no new presale codes issued for the 2nd shows. If you have already bought 4 tickets, you have met your allotment at this time, hence the line through your code. 

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