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Hi

I was lucky enough to secure myself one seat during today's presale.  I have just have noticed a pending transaction on my cc which is on top of the cost of the ticket which amounts to £23 and comes up as "LIVE NATION MERCH ECOM".  Is that the service fee for the ticket or something else?

Regards

Carl

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There are typically service charges, but normally those are worked into the ticket price total when you are checking out. Did you happen to get ticket insurance?

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Many thanks.  There's no mention of ticket insurance on my email confirmation which itemises the cost as follows:

Total Amount     123,000 Won 
Ticket Price     121,000 Won 
Booking Fee     2,000 Won 
Delivery Fee     None 
Discount     None 
 

 

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7 minutes ago, Carlos said:

Many thanks.  There's no mention of ticket insurance on my email confirmation which itemises the cost as follows:

Total Amount     123,000 Won 
Ticket Price     121,000 Won 
Booking Fee     2,000 Won 
Delivery Fee     None 
Discount     None 
 

 

It may be worth contacting LiveNation to see if they can tell you. If you find out something, let us know. 

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23 minutes ago, mich40 said:

It may be worth contacting LiveNation to see if they can tell you. If you find out something, let us know. 

Will do and will let you know what they come back with.

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On 6/10/2019 at 3:32 PM, Carlos said:

Will do and will let you know what they come back with.

Worked this out for myself just now. Just remembered that I had purchased a t shirt from the u2 shop on Saturday for £23 and that explains the live nation charge on my cc! Must be getting old!

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32 minutes ago, Carlos said:

Worked this out for myself just now. Just remembered that I had purchased a t shirt from the u2 shop on Saturday for £23 and that explains the live nation charge on my cc! Must be getting old!

Good to know you figured it out. 

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