Subscriber Carlos 30 Posted June 10, 2019 Subscriber Share Posted June 10, 2019 Hi I was lucky enough to secure myself one seat during today's presale. I have just have noticed a pending transaction on my cc which is on top of the cost of the ticket which amounts to £23 and comes up as "LIVE NATION MERCH ECOM". Is that the service fee for the ticket or something else? Regards Carl Quote Link to post Share on other sites
Community Moderator mich40 2,558 Posted June 10, 2019 Community Moderator Share Posted June 10, 2019 There are typically service charges, but normally those are worked into the ticket price total when you are checking out. Did you happen to get ticket insurance? Quote Link to post Share on other sites
Subscriber Carlos 30 Posted June 10, 2019 Author Subscriber Share Posted June 10, 2019 Many thanks. There's no mention of ticket insurance on my email confirmation which itemises the cost as follows: Total Amount 123,000 Won Ticket Price 121,000 Won Booking Fee 2,000 Won Delivery Fee None Discount None Quote Link to post Share on other sites
Subscriber sm2112 14 Posted June 10, 2019 Subscriber Share Posted June 10, 2019 I see this in my order Total Amount 156,000 Won Ticket Price 154,000 Won Booking Fee 2,000 Won My total charge in USD as $132.43 Quote Link to post Share on other sites
Community Moderator mich40 2,558 Posted June 10, 2019 Community Moderator Share Posted June 10, 2019 7 minutes ago, Carlos said: Many thanks. There's no mention of ticket insurance on my email confirmation which itemises the cost as follows: Total Amount 123,000 Won Ticket Price 121,000 Won Booking Fee 2,000 Won Delivery Fee None Discount None It may be worth contacting LiveNation to see if they can tell you. If you find out something, let us know. Quote Link to post Share on other sites
Subscriber Carlos 30 Posted June 10, 2019 Author Subscriber Share Posted June 10, 2019 23 minutes ago, mich40 said: It may be worth contacting LiveNation to see if they can tell you. If you find out something, let us know. Will do and will let you know what they come back with. 1 Quote Link to post Share on other sites
Subscriber Carlos 30 Posted June 11, 2019 Author Subscriber Share Posted June 11, 2019 On 6/10/2019 at 3:32 PM, Carlos said: Will do and will let you know what they come back with. Worked this out for myself just now. Just remembered that I had purchased a t shirt from the u2 shop on Saturday for £23 and that explains the live nation charge on my cc! Must be getting old! 1 1 Quote Link to post Share on other sites
Community Moderator mich40 2,558 Posted June 11, 2019 Community Moderator Share Posted June 11, 2019 32 minutes ago, Carlos said: Worked this out for myself just now. Just remembered that I had purchased a t shirt from the u2 shop on Saturday for £23 and that explains the live nation charge on my cc! Must be getting old! Good to know you figured it out. Quote Link to post Share on other sites
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