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bigwave

Community Manager
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Posts posted by bigwave

  1. On 1/9/2021 at 11:35 PM, peggy said:

    I am having the same problem. I made an order as well on October 31st, and I am beyond irritated! I get it, things happen, but their refusal to respond to ANY of my E-mails is what is really putting me over the edge! No excuse to ignore my inquiries. I would rather they at least lie to me and say "sorry, shipping soon", rather then no response at all! Also, where did you find this phone number to call? I would love to have it if you still have it to pass on. Thanks

    sorry to hear of your issues, can you post or PM your order number? thanks

  2. 17 hours ago, monica martino said:

    Fanfire was not the best for the shop but this bsimerch.com is even worse. Still waiting from October 31st. Got several mails from them each time postponing the shipping for some reason. 

    Last one was order out by the end of last week. 

    My order status is still UNFULFILLED. 

    Waiting 24h more than I'll ask for a refund. 

    sorry to hear of yours and others issues recently on shop orders - just checking you sent notes (more than once?) up through the Contact Us form on the Help page?

     

    Also, if still outstanding, can you post (or PM) your order number (no other details required as yet), i.e. U2T#XXXX so we can try to escalate from our end, thanks Monica.

  3. 2 minutes ago, nitz1 said:

    Hey Mods - I need help - I am signed in to my u2.com account I click on the watch party link and it takes me to the live chat and stream page but I am no longer signed in and it asks me to sign in again and it says no email account found? How to I watch?

    no need to be signed in to watch the stream, and the https://elevationwatchparty.u2.com/ page is a seperate, one-off log in to join the chat only there for today

  4. 1 hour ago, sukhjitkamal said:

    Still so many questions that need answering. 

    Is this for subscribers only

    Will it be available for 48 hours?

    Is it in HD and 5.1?

    Its free to anyone... available for 48 hours, yes, HD & 5.1... not sure, time will tell

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