U2.com 2021 Subscription Gift Offer : U2 Live at the Apollo : Discussion Thread in All About U2 Posted May 11 1 minute ago, charleswise said: So do I need to talk with customer service about the Apollo gift or will I not receive it since I didn’t renew in one year increments? I guess I’m still confused. If I won’t get it, what else do I not get? Would I still get a presale code? Thanks for assisting with this. I’m just a little confused thinking I was set for two years but now it’s sounding like I’ve wasted the money for the additional year and should have only renewed in one year increments. is there a phone number for customer service? Yes, you need to talk to customer service. As it is right now, you would not get the Apollo gift until you renewed again. (When you renewed a 2nd time last year, did you receive a 2nd copy of the Berlin DVD?) Use the Contact Us form here: https://www.u2.com/help and explain your situation.