Just wanted to add to this, hopefully to be helpful.
TM most definitely did not so the right thing with the second Springsteen onsale. I got standby twice, and was never given a code. Meanwhile, there were people who got codes in both sales (I know some). If you got tickets in the first sale, you never should have been eligible again in the second sale. They handled it badly...
Also, for any onsale, never use that TM “you can see your tickets, oops they are gone” page. That will always be gone by the time you go to buy them. I was using that on my iPad, and the regular “find the best seats for me” screen (but narrowing the selection to GA) on my laptop. I eventually got two single GAs on my laptop, and never got a GA to load ito buy on the iPad, after it said multiple times that they were available and I had selected them. In my experience those pick your seats screens only work if you are buying tickets for something that has already been on sale for a while. Hopefully that will help people in future onsales.
The whole Verified Fan thing is a nightmare. I have always been able to get tickets in the past at onsales, but was never even got a chance/code by VF to buy Springsteen tickets in my hometown in a venue 2 miles from where I live. At least I have the option of the cancellation line, but for people coming from far away, that is not an option.
It’s a shame that U2 used VF and a lottery for the fan club, and members didn’t get codes. And I agree that it was not clear when you bought the membership that it was a lottery to get a code, even as a fan club member.