I've been a paid member for years and initially was upset to be placed into the Innocence presale grouping. Although unfair, i calmed down and waited 1 day to grab tickets the following day. Success, I thought. I just received this email from ticketmaster telling me I ordered too many tickets (2).
Attention ticket holder,
The total number of tickets you ordered for the below event exceeds the ticket limit as posted online at the time of purchase. This has resulted in all or a portion of your tickets being cancelled.
U2 TD Garden- Boston Saturday, July 11th, 2015 at 7:30 P.M.
What can I do to get my tickets back? Of slightly lesser importance, any idea why I was placed in Innocence presale?
I know you must be swamped with messages, so thank you in advance for your reply.