This is not a post that is going to reinvent the wheel. Any one who has spent any amount of time in the GA line will have had the same experiences. I was hoping that if folks do read this and may have lost their perspective of what being in GA is all about, then maybe they might find it in themselves to recalibrate a bit.
I just came back from DC #2. The GA line was run by a super nice guy named, Brad, and a host of others(including my brother, Tim) who were truly nice people. They decided to jump in and volunteer to handle night #2 after getting a crummy response from the guy who was run