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About kasperburgerhout

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  1. I'm not sure where my head was at... thanks, I've updated my post
  2. Hello U2 fans, I'm wondering if anyone is looking to sell (2) tickets for the Thursday 07/30 show @ MSG? Please PM me if you have any available. I can meet you in the city, Paypal the money or whatever works best. Face value would be preferred. Thanks, Kasper edit: correct dates
  3. Let me know if you have any GA tickets for 07/18 available. I'd really like to see the show, but tickets on Stubhub etc. are going for outrageous prices! Please message me with your price. Thanks
  4. Hello everyone, I've seen people asking to trade GA tickets but based on what I've read, don't you need a credit card in addition to the tickets when entering the show? Or is this ONLY the case for credit card entry shows (aka all shows, except New York). If it's not an issue... does anyone have GA tickets for July 18th available? :-) Thanks for clarifying! Kasper
  5. Caesar - I agree with you. This was not handled in a decent and fair way (Bigwave, thank you for your support though!) My friend and I, who are long time U2 fans but just recent fan club members, will be terminating our account after the 1-year. This whole thing has left a very bad taste in my mouth.
  6. Just curious... it's now almost mid-January and I read of a handful of people that had their tickets reinstated. Did anyone else have any luck yet?
  7. Latest update from TM. Once again, very helpful.... (not) --- Hi Kasper, I sincerely apologize for the inconvenience this has caused. I have reached out to our local office to confirm the information we have, and they have advised us that for the specific tickets you purchased, the limit is 2 per household, not per fan. I am sorry that you received incorrect information. If you were over the ticket limit, unfortunately there is nothing we can do to get those tickets back as you did agree to our terms of use, which includes a section about the ticket limits. If you have any other questions or concerns, please reply to this email, or give us a call at 1-800-653-8000. Thanks for being a fan! Marki Ticketmaster Fan Support Supervisor
  8. can yu PM me the transaction numbers please, ta and also your friends name here, Find below the response from TicketMaster FYI: --- Hello Kasper, Thank you for reaching out to us. I'm glad to have received your email. First I am sorry for the delay in responding to your request as our email queues have experienced a higher than normal volume. We are working diligently to answer all emails in the order they are received. I understand what you were doing when you purchased the tickets for your friend, but as the ticket limit was violated a refund had to be provessed. While sometimes (like this time!) it’s possible to exceed the limit when buying tickets, all or part of those orders may be canceled without notice – even if the tickets have already been delivered. (This includes separate orders with the same name, billing address, credit card, IP address, etc.) If you need anything else, just reply to this email or click Help on Ticketmaster.com. Once again I do apologize, but I hope you have a good day! Got a minute? Tell us how we're doing. Sincerely, Jonathan Ticketmaster Fan Support World Class Service - Every Customer, Every Day!
  9. can yu PM me the transaction numbers please, ta and also your friends name here, Just send you both. Thanks
  10. Hello, My tickets got cancelled yesterday as well. Find below a copy of the message send to Ticketmaster. I have not received a response from them, and am not able to contact them by phone either (due to "high call volume"). --- Dear Sir/Madam, Hopefully this message finds you well. I just received a notification that (2) of my u2 tickets at MSG on July 18th have been cancelled due to a violation of the purchase policy. Note that I am very familiar with the policy, and would like to clarify the situation. When the tour was announced my friend XXX and myself signed up for the U2 fan club (@ $50 each) in order to get the pre-sale code. With this presale code we could both purchase (2) tickets. When the tickets went on sale I purchased two tickets for myself, and went through the checkout procedure. Since XXX lives in the Bahamas, and both the financial system as well as the postal system are somewhat ‘challenging’, I offered to pay for his tickets instead. I understand your automatic system flagged this as a policy violation (for bots & ticket brokers). The truth is that the pre-sale code already ensured that we couldn't buy more tickets than allowed during the pre-sale (2-per person). Also, this purchase did comply with the 4-ticket max. per household. To clarify, I'm not a bot, not a ticket broker, but simply a big U2 fan who did his buddy a favor. As mentioned, the pre-sale code made sure we complied with the ticket purchase policy and therefore I didn't expect this to happen. Therefore, please re-instate the ticket. If you need any proof XXX U2 account and pre-sale code, please let me know. His e-mail is XXX. If you prefer to bill him directly, and ship the tickets to him, that's fine as well. If I expected this to be an issue, I would have either let him just pay for it directly (or use another card/name/address myself). I look forward to hearing back from you. Thanks, Kasper
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