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Delete cookies and cache, consider going as far as turning off the computer/phone and coming back...

Also, if in Google Chrome, create a separate Incognito window.  

Fixed at about 11:10am.  GAs started showing up.  I was able to use my remaining code, and so was my sister.

Thanks Mods for helping.  Thanks U2 management for getting it fixed.

2 minutes ago, judyf15c said:

I just talked to Ticketmaster (the 800 653 8000 number) for 30 minutes and while they tried to help they said I had to talk to the fan club.  So here I am.  Still trying for just 1 GA to San Diego, and still only pulling RZ/VIP.  On 2 computers, 4 browsers, and the app on my phone.

We're all in the same boat.

4 minutes ago, Max Tsukino said:

I understand that what I'm about to say it won't solve anything and in the end right now it may mean nothing: The people who can do something about this are working really hard to rectify this... apparently is not an easy issue, but be sure is not being left unattended...

Thanks.  As long as it get solved sometime today, all will be well.

10 minutes ago, Max Tsukino said:

consider 1 ticket at a time... apparently, it gives some results

Nope.  I'm only buying one for myself, and nothing works, at least for San Diego.

1 minute ago, Max Tsukino said:

there's a button there that brings you to http://www.u2.com/presale

Great thanks.  It looks like somehow GA tickets aren't set to be part of the presale currently.  I hope that gets fixed.

Dan

I'm going to try my best to CHILL, and hope that they sort this out within the next few hours.

Dan

There should be presale links here, and there aren't

http://www.u2.com/tour

The part of this that sucks is, fans will panic and buy something super expensive (such as Red Zone, and VIP).  So some are already getting screwed.

I think another sign that something is wrong is that there are NO presale links on the U2.com Tours page.

Used 3 out of 4 for early in the tour.  Have one left, trying for San Diego GA, but the code is being rejected.

Just now, 3 said:

My Redhill Presale code is not working.  Instead I am being offered Red Zone, and other VERY expensive tickets.  This sucks.

Offer code is incorrect. Please double-check your offer code/password and try again!

My Redhill Presale code is not working.  Instead I am being offered Red Zone, and other VERY expensive tickets.  This sucks.

So I noticed that my presale code was crossed out. I only used it to purchase a ticket for each LA and SF - so a total of 2. 

 

Good question, I'm having the same issue!  My code was also used for two tickets, and it is also crossed out.  Strange...