joshua_stjohn

I got it taken care of!  Can't wait to see U2!

My Mom bought me a gift subscription last night, and received an order confirmation immediately and still has not received the coupon code/gift certificate code.  I called support this morning and they could not even find her account or her order, even though it shows up when she logs in.  I gave them all the information and they said they have to submit a help ticket or something and can take up to 24 hours to get a call back.  Any idea why this is happening? I hope it is fixed before the presale.  Thanks!