emmacorish
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Dear Bigwave
I know it is probably too late to do anything about todays presale but I was also excluded from the first presale after receiving a confirmation email and then a retraction
- I was hopeful that would get code for todays presale ( eXPERIENCE group ) but nothing so far - no email or SMS - very disappointed. I have completed set up showing on my U2 account and also have received email from Ticketmaster re verified fan set up. It has never been so difficult to get tickets for a U2 gig. By comparison the Guns and Roses recent European tour ticket sale was much easier to navigate. Thanks for keeping us updated on events. Will have to take my chances on Monday on TM website.
Did get the following email from U2 support team however :
support@u2.com
Wed 22/11/2017, 04:37You;Hi Emma,Sorry to hear you did not receive an SMS with a code for pre sale access. Regretfully, even though you may have completed the registration process, it is not a guarantee that you will receive a presale code. I sincerely apologize for the misunderstanding.I hope this has resolved all of your questions, have a great day!Sincerely,
Theresa
U2.com Team
- I was hopeful that would get code for todays presale ( eXPERIENCE group ) but nothing so far - no email or SMS - very disappointed. I have completed set up showing on my U2 account and also have received email from Ticketmaster re verified fan set up. It has never been so difficult to get tickets for a U2 gig. By comparison the Guns and Roses recent European tour ticket sale was much easier to navigate. 