susanmc38

So here is my possible problem.   I ordered my Chicago 1 pre sale tickets using my code last week during the presale and it went fine.   Today, I ordered a U2.com Subscription and tickets for a friend as a gift and ordered tickets to Chicago 4 using his TM account but using one of my credit cards (different card from the one I used on the first presale, but obviously the same billing address).   Everything went through and I called Ticketmaster and they indicated everything looked fine.  Checked both TM accounts and they show the ticket orders in the accounts.   But the order cancellations indicated here concern me.  I'am worried my original tickets from the first pre sale will get cancelled now.  How long does it take before you know if your tickets get cancelled? 

I just have one account, but do know people who have 3 or 4 accounts.  I just couldn't keep up with that hassle and would feel like I was cheating on a test or something.  Nonetheless, I think the key is not to use the same credit card for these separate accounts you create.  I personally think it's better to make good friends, have everyone get their own set of tix, and then invite friends.  :-)  Good luck! 

I have the most wonderful of news!  My good friend was able to get us our pre-sale tix to the June 28th Chicago show! ... bout time... that's all I'm sayin  Hey, I'm still a bit miffed with the general pre-sale debacle, but I'm not gonna complain too much more.  Well, maybe just a little bit.. At least I got tix for the 28th in my hometown!  Now... It better be one hell of a great show!

The rest of the time I will be staying at my best friend's Lakeview (Chi) apt., plotting and scheming ways we might be able to bump into these Irish lads in the city. lol  So wrong, but right in a appreciative kind of way. ;-) 

TM could do nothing for me. Even after I transferred to a higher up. He listened, which was nice, but held to written script about the terms of the presale, which is maximum 2 per household based on IP address, mailing address, credit card, etc. He tried to make it sound nice, that they didn't cancel both of our presale orders. I don't buy that at all. So infuriating.

Don't let your head burst when you find out that they were going for you when they needed to be focusing on all of the brokers that were buying pre-paid credit cards to buy up multiple tickets.  Nothings gonna happen to them because they used multiple addresses, P.O. boxes etc.  But you're easy so they are going to use people like you to make it look like they took action.  The real thieves got away.  No one's going after them because they are very clever and it's too hard.  Read my post about my new dating site I'm going to create called - U2 escorts.  lol!  I have no tickets for my city - Chicago.  And I"m not paying some dirty a lot of money and then have him escort me into the show and stand by me.. ewe  What an awful experience that would be. ha.  no way. 

I refreshed, restarted, deleted cookies and browser history, all of that. My code still won't work. I'm at a loss. 

Yep.  My rant has echoed across the internet... here, on fb, and I'm a thorn in the side over on twitter.  Once again.. U2 attempted to do what Pearl Jam has done successfully for years.  However, they obviously weren't paying much attention because the system got jacked.  What they were hoping for, is what Pearl Jam did and has done - to give their fans a great opportunity but to not hog all of the tickets.  However, it all backfired, because people like you and I (honest long time fans) were hijacked and got nothing.  My code was useless and then about 3-4 hours later it (gasp) strangely and suddenly worked!  Oh my!  But then they were seats that this single mom of 3, and high school teacher, cannot afford.  I do GA because I love it, but most importantly.. I can afford it.  So I've been a loud and squeaky wheel all over twitter - blasting the broker and scalper and ticketmaster.  Today, I receive an inside word from a reputable source that the scalpers are going to pick up the tix at the venue, sell the ticket to the fan in line, and then escort them into the venue.  I'm personally thinking about starting a dating site called - U2 Escorts - hot, nerdy dates for your ultimate & not so pleasurable U2 concert experience!  Call now before it's too late!  Want to be turned off at your next U2 show?  We've got a hot broker that will be sure to 1. not be into the show, 2. text the entire show, 3. take photos with his camera held up the entire time to show his friends he was at a u2 show 3. sing terribly off key and mumble through the words, 4. continually check that stock app that no one uses the entire show. 5.  ask annoying questions and talk during the best parts with his bad hot breath.  6.  wants to leave early to beat the rush to get back to his Lincoln Park (chicago) studio apt. to blast the music of Kenny G. 7.  Keeps complaining that he's hungry and wants to get some food after, during one of Bono's speeches that you are desperately trying to hear.  He keeps saying that he's heard of this new place in Wicker Park called Flash Taco (so not new) lol!  and on, and on, and on... Chicago is my town and I got completely locked out.  I've been complaining about brokers and the big broker sites on twitter.  Tonight I get online at the gym to follow up on which dirties got all the GA tix over on s-hub.  I was already "denied access."  haha!  Are they now gonna send out their spies like they did with PJ back in the day?  I'm just a school teacher with a voice and an audience to complain to.  It's wrong, unethical and I'm standing up for the little guy - me, you, and everyone else that was being honest and legitimate and got ticket jacked.  I have nothing & I can't afford to travel to another city this summer.  As Tom Petty sings.. "I won't back down.. gonna stand my ground..."

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I am trying not to be too dramatic, but this is utter BS. I have spend thousands of dollars and 25 years supporting this band. All I wanted was an opportunity to use the code (I had to renew because I had NO IDEA I was not a member) and get GA tickets. Now, they are 500 a piece on stub

Yes, my dear, that's the same thing that happened here. Somehow, friends of mine on both coasts got tix to our city. This is so disappointing. I guarantee you these people learned how to manipulate the system. AND, brokers jumped on the pre-sale. They have ways around the new system...trust me. Suckers

I tried to use my iNNOCENCE code today for the Chicago show(s).

 

A handful of times, it posted tickets which I wanted. When I clicked buy, sometimes it switched me to a page that told me my tickets weren't available. Other times, I got to the page where I could review the ticket selection. When I clicked continue, I'd get that page again. Ugh.

 

I've been searching again to try to find the best seats, but now I get this message:

Forbidden

You don't have permission to access /event/04004D82D2563C65 on this server.

 

 

Apparently, I've been blocked from the Ticketmaster site, even though I have an account with them?!?!?!

 

I know this because when I turn off wifi on my phone, I can access the website (so apparently they've shut me down via my wifi?).

 

I have tried using the mobile app but it has continued to show me that no tickets are available, even though the website (when I could access it) said there were.

 

This sucks. Ticketmaster sucks. U2 partnering with such corporate bullshit sucks.

 

Please help.

If this was U2's attempt at trying to be more "fair" like Pearl Jam, they miserably failed. I've been seeing PJ for plenty of years and they rectify these situations immediately. This is utter b.s. So basically, Il, greedy people (not surprising), were using their codes multiple times? That wouldn't happen with the way PJ does it. Whoever those people are...you are royal scumbags. I can't believe this system wasn't more adequate to find those wussy fans. I mean, it won't be hard. They'll be the same faces you see at every show who alway manipulate the system and other fans. Have fun in MY city ️Bono & Company. This is one local chic that went be at your show. I'm gonna use my limited funds and head back to Bonnaroo ...where a little more versatility exists.

Same people here. Spent a good chunk of time trying to use the presale code that kept saying was incorrect.

By the time it finally resolved itself all GA are sold out for MSG, all 4 shows.

I'm sad to say the least. Was looking forward to meeting up with longtime friends from the Zoo.

U2.com and U2 screwed me. I tried MULTIPLE TIMES this morning with my pre-sale code for Chicago, the city for which I live. Every single time it told me the password was not valid. And yes the password was correct. I copied and pastes it into TM site.

I'm really let down. I am a teacher and a single mother of 3 children. My city is Chicago and I can ONLY afford GA. I've been through some horrible things these past 2 years and I was really banking on this experience. And now? I can't even buy a GA because of the new ticket rule. And shame in this band for having this pre-sale right before Christmas when I'm squeaking by to buy presents for my children.

I guess when you are that mega rich, you can talk about the lesser fortunate, but you really don't know what it's like. I'm disappointed in a band that I've been there for since 1981. I've been a great fan and I got royally screwed with this shotty, put together pre-sale where pre-sale codes didn't work.

Have fun in my city, peeps. I can't afford their unrealistic inflated seat prices and I have no money to travel.

Angry mom, teacher, and artist.

Susan