ktdidd

6 minutes ago, AugustaK said:

I'm still only getting just the VIP option. HELP!

Augusta, I just got my GAs.....try this.....use the filters and filter the price to the $60-$80 level.....I don't know if that is how or why they finally showed up for me, but it was the only thing I changed in the last few minutes and it worked. perhaps coincidence, but worth a shot.

Now this.....it shows GA as available on the right and even says Red hill presale....but when I click on "unlock" and enter my code....I get this.....the only thing my code unlocks is VIP and RZ....

1 minute ago, mich40 said:

How many tickets are you trying to get?

2, used 2 in Houston so should have 2 left....

4 minutes ago, mich40 said:

Can you do my a favor and try something? We may have tried this already, but can you try going straight through the Ticketmaster page instead of the link here.

Did that early....just tried again....no luck.

12 minutes ago, mich40 said:

Yes, I was able to pull up GA tickets. Can you try deleting cache and cookies and trying and I will look and see if I can still pull some up.

 

deleted cache and cookies on all platforms....tried again....no luck. Also, lady at TM on phone told me VIP and Red Zone are all that is offered in presale....pretty sure she was just trying to get me off the phone haha!

40 minutes ago, mich40 said:

No, I'm still showing tickets available.

just to clarify...you are able to pull up actual tickets (not VIP or RedZone) for Indianapolis? I have used TM app, Firefox both mobile and full, Chrome both desktop and full, and IE full with no luck.

1 minute ago, mich40 said:

Did you use your code in the first presales in January?

yes, but only for 2 tickets!

Just now, bigwave said:

are you outside North America? Whats your browser privacy settings?

Im in Texas. Checking privacy settings....since I just downloaded it and fired it up as fast as possible I have no idea haha!

4 minutes ago, mich40 said:

No, I'm still showing tickets available.

I downloaded Firefox to my phone.....used it to access TM mobile, entered everything, code, etc....and it gives me an error saying I have exceeded the ticket limit for this event!

1 minute ago, ktdidd said:

Checked Chrome and it isn't working there either! Unfortunately I don't have Firefox.....

 

well.....I tried it on Chrome on my mobile and it worked.....but nothing available....so I tried all prices......and still nothing available....could the red hill allotment already be gone for ALL sections?

3 minutes ago, mich40 said:

Can you try a different browser.  I just tested from Firefox and it's working for me from there.

 

Checked Chrome and it isn't working there either! Unfortunately I don't have Firefox.....

Just now, Max Tsukino said:

txs... apologies if it looks an obvious question, but to pinpoint the issues we have to ask these things...

not a problem at all! Anything I can do to help (and get tix)

I have done this 100s of times and never ran into this....Ill keep trying until they fix it and report anything new.

Thanks to you guys for all you do. (especially on days like this).

u2JTA

Just now, Max Tsukino said:

Are you entering from U2.com or directly to the TM site?

from u2.com

2 minutes ago, Chori said:

In Indianapolis the Red Zone and GA cost the same!!! 

Ya, Indianapolis is messed up. If you actually pick Red ZOne though it is $347.

2 minutes ago, mich40 said:

Top of the drop down, do you see Red Hill Presale Group?

Yes, and when you select it and put in your code it tells you that you have unlocked the 3 VIPs and Red Zone....nothing else!

Just now, ktdidd said:

Indianapolis is only allowing me to purchase VIP packages with my red hill code!!! no GA, or other seats available!!

 

I don't mean they are sold out....I mean the only options available in the drop down are Red Zone and VIP!!

Indianapolis is only allowing me to purchase VIP packages with my red hill code!!! no GA, or other seats available!!

yep they are up!!

7 minutes ago, bigwave said:

short answer.. yes, go for it

That's great! I cant wait to tell him!

Good evening!!

Exciting times!

If I still have 2 tix left on my presale code....and cant go myself to any of these new concerts but want to get tix for my husband and daughter, can I use my code to get them tix? If they are credit entry only, could I use his credit card with my presale code so he could go? I would be sending them on a weekend trip for this show so I cant physically be there with my card to get them in. Thoughts?