carol_hagey

In order to buy presale tix for the Rose Bowl #2 (1st U2 concert for me - incredible!!) I purchased the U2.com membership from Ticketmaster for $50. It was just a box to check along with ticket purchase. I didn't get any codes but my receipt shows the subscription for 1 year. I didn't receive any email info about last week's presale and when I signed on, it said I was using a free or expired membership. I contacted both U2.com and Ticketmaster. U2.com didn't show any membership for me and TM showed my purchase, couldn't understand why U2 didn't show me, but said they had no way to help. I contacted both Customer Services on June 6 & 7 and got standard replies and promises to hear back within 12 hours. I finally got an email from U2.com at 2:17 AM today saying "we see that a ticket bundle was purchased. Since this is the case, you would not be receiving a new code. The codes would have been issued to fan club members who joined the fan club directly through the U2 website." That's ridiculous! A membership is a membership! I did get to buy my GA ticket for San Diego this morning on the public sale. Has anyone else had this problem with memberships bought through Ticketmaster?