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Max Tsukino

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Everything posted by Max Tsukino

  1. It's possible that if that edit reached the CD release, there may be copies floating somewhere... just a reminder: discuss the item in question but please no links to auction sites. Thanks.
  2. some of us got things when... ahem... they were released... (#JurassicFans) eBay and Discogs could be a good start, but be extremely careful - prices can be outrageously inflated there... well, everywhere for that matter. Always check and recheck and think carefully before buying anything to anyone, as much as that could be the coveted item on the collection. It doesn't hurt to ask another fan about those items...
  3. Please go to your profile (https://www.u2.com/profile)... on there, please check the right column. Scroll a bit - there should be a "GIFT STATUS" section… Check on the appropriate date and Order #...
  4. With Or Without You (Version 2)... enjoy...
  5. Please send us via PM your order #. Thanks!
  6. Very sorry for this... Added your info to the list... please let us know if there's any update or notification. Thanks...
  7. Please send to us via PM your order #...
  8. Added to the list - we ask you to please keep insisting with them (email and if possible phone too), if anything to present two fronts on this. If/when you receive any update over this please let us know. Thanks.
  9. If you happen to know someone that it's on a similar situation as you, please: 1) Remind them to contact the U2 Store Customer Support Service... 2) If there has been days or even weeks without any update from them, please let them know about this thread... We simply can't be combing every Facebook fan group or checking for tweets about these issues - so: please, do it here first on the store and then, if needed, with us...
  10. Terribly sorry. Could you please send to us via PM your order number? thanks...
  11. Very sorry for this... info added and will be escalated. Thanks...
  12. btw... the video from Pride (In the Name of Love) Live from Slane Castle is now live - enjoy it!!!
  13. From https://www.u2.com/news/title/for-one-night-only-subscriber-offer/ :
  14. We know that this show has been recorded from the X-Radio broadcast and that it can be found in several places. Not our place to police what you download or view — you do you, if you must. But please do not post links — YouTube, cloud sites, etc — here on Zootopia. Thanks.
  15. it isn't a download... it's a stream. That's because the standard renew gift for this year is the Apollo show... the standard renew gift for last year was the Berlin show. The premium option is always this year gift plus last year gift... has been that way for many years.
  16. Unknown at the moment... please keep checking your email notifications, the site and Zootopia for any update about this gift...
  17. The plan is to have all the videos on the official U2 YouTube channel updated, but please be aware that there's no a specific timeline for a particular video... Please keep checking the U2 channel on Youtube, the official social media accounts, the site and Zootopia periodically for any updates about these videos...
  18. You need to contact the Customer Support Team, either by filling the CONTACT US form on the right side of the HELP page (www.u2.com/help) or by a phone call [+001-949-333-4820 (Outside the US) | +1-855 867-5297 (Inside the US)] Since it has passed some time there are no guarantees... in the future, if the gift takes some time to arrive please contact them as soon as needed...
  19. Season greetings with our best wishes! - Mich, Bigwave, max
  20. Welcome to Zootopia. Please go to the stream page ---> https://www.u2.com/stream/LiveInBerlin enjoy!
  21. Most likely you will need to wait until then for this gift, but please wait for further information, including the cut dates and assorted/related details...
  22. This is good to know, Andry... but unfortunately is not enough. Please ALWAYS contact the Customer Support services (either by using the CONTACT US form on the help page or by phone call, if possible) if and when the gift doesn't arrive in an appropriate timeframe. If they don't know on time that the gift hasn't been received, no action could take place to correct this situation. And while talking among ourselves or polling the issue on the Zoo could be good, it may not be enough or, in the end, strictly useful: if this doesn't reach the appropriate instance this issue can't be solve
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