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jimbull

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Posts posted by jimbull

  1. 18 minutes ago, Hoachy said:

    It is 12 years since we all received this from Larry, I am not sure that things sound that much better for a lot of people in this presale. From some posts it sounds as if the U2.com membership has been useless in securing tickets for them and has failed to address the problems Larry highlighted below in 2005. I know U2 care about their fans but when you eventually create something so complex, corporate and complicated to "protect" fans from scalpers then it may be time to go back and think up the ticketing process all over again.

    "This is not something that I would normally do, but I feel that I have to do something to redress this situation. There was a mess up in the way the tickets were distributed through U2.com for the Vertigo pre-sale. Some of it was beyond our control, but some of it wasn’t. I am now in the process of figuring out a way of distributing the tickets for our intended return to North America in the fall. The only fair way of doing this, is to give U2 Propaganda members, who are now U2.com members, priority in the queue. After that, people will be given priority in the order in which they joined. Many people who joined U2.com and didn’t get tickets are understandably angry. They now have the option to get a full refund of their subscription fee. The idea that our long-time U2 fans and scalpers competed for U2 tickets through our own website is appalling to me. I want to apologise to you who have suffered that. If your U2.com pre-sale experience has left you disappointed, I hope this will go some way towards reassuring you of our total commitment to our audience. Slainte Larry. 

    By the way, a note to those so-called U2 fans who are quick to accuse U2 of unseemly behaviour, I’ve only got two words for you…"

     

     

    I bet the band does not know of the problems that everyone is having.... The press needs  to get on this.

  2. 5 minutes ago, 504jumper said:

    This whole texting your presales code method really confounds me.  BTW, I still haven't gotten my code, although I stopped hoping for it about an hour after tickets went on sale here in S.F.

    My biggest complaint is: how do you advise TM that you didn't get a code--on the day that you were supposed to get it--in time for them to text you a new code? Trying to call them before the sale totally didn't work, due to high call volumes.

    I much prefer getting a code by email days before the sale.  This way if I didn't get an email, I could contact someone at TM or U2.com and they could research it, and give me one.  But not getting a text and not being able to get anyone on the phone on the day of the sale is stupid.

    I'm totally fine with pay-to-play and have been for twenty years.  If for any other reason (although there are many) is the peace of mind knowing that I'd get in early.  What is so frustrating is seeing how poorly this was executed.  And yeah, I know that the overwhelming majority of folks who got tickets aren't posting here.

    I just called them -- I think I am in the exact situation you are in-- and they told me I was out of luck and would not be getting a code. Long term fans are absolutely getting screwed.

  3. I called TM today to see if I can get a code since I was told I was going to get a code and then I was denied a code. I was told that sorry you were not selected to get a code. I told them that they have sent codes to  other people who are in the same situation. They did not care. I don't know what to do now. Does anyone have any suggestions?

    Oh, I am in the Experience group and have had an account since they went to  the internet.

     

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