I just spoke with customer service and was told :
1) if I see green lit "set up complete", it does mean just that. She put me on hold for awhile (when I asked about my JT2017 tx & of that still meant I needed to renew early...) Said I'm lit on her side for a code to be sent. She did say if I'm a paid/active subscriber, I will certainly get a code 2-4 hrs (with a link) before presale on Tues., 14th.
*said there has been a glitchs all over w/telephone number submit confusing people (can call and confirm it's the number on your acct, but that if that's the # you've submitted, it's "the one". And unless you want to change it, just hit submit once and leave it).
*said the renew early glitch for changing the group presage has been fixed (asked b/c I'm due in Jan & figured I'd take NO chances & just do it now anyways.) I'll let you all know how that goes...
*lastly, she said that all the "glitches" were either fixed today or are in process. Their goal was to have the fixed by end of today. Cutting it a little short...but...I suppose U2 is always pushing the boundaries. Even w/tickets!
Even with complete assurance, I'm always sitting on the edge, holding onto hope it all works out...and it does. Nevertheless, I'm still sitting there. Just thought I'd let you all know what I heard in my call.
So, here's to hope!