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bigwave

Community Manager
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Posts posted by bigwave

  1. From tff on OP

    international customers will be able to pick up day of show. See below. 
     

    For non- Brazilian and customer who lives outside Sao Paulo they are able to pick up the tickets on the show day at the box office. That is what should be communicated on our customer service channel.

     

    We will talk again with the customer service manager to be surethat the correct information is being reported especially for international clients.

     

     

  2. 7 minutes ago, bigwave said:

    Can confirm there is NO U2.com presale. Tickets For Fun (badly named in my opinion) seem to be having one of their own presales. 

    Actually just been told there are NO PRESALES at all for this show, have asked main site to look at that wording and make it clearer...

  3. 3 hours ago, guklein said:

    I understood presales are confirmed for the 4th show! 

    "Tickets will go on sale to the public on Thursday, July 27th and fans are reminded that the best way to purchase is through the internet beginning at 12:01AM July 27th at www.ticketsforfun.com.br

    Following a U2.com subscriber presale for the first three Sao Paolo shows, tickets for the fourth and final Sao Paulo concert will be open to all Brazilian fans from 10.00am on 27th July."

    Can confirm there is NO U2.com presale. Tickets For Fun (badly named in my opinion) seem to be having one of their own presales. 

  4. 36 minutes ago, beershack said:

    I just received an email from Tickets4Fun stating that tickets to the Sao Paulo dates must be collected in person in Sao Pauo from July 16th until October 12th ONLY.  There will be no considerations made for non-local clients that cant travel to Brazil prior to the show.   Can you please see if they will reconsider the will call pick up times for fans that are traveling to the show from around the world?  Personally, I'm coming the day prior to the show.  Id imagine that there are hundreds, if not thousands in the same situation.  T4F told me that day of event collection would not be allowed.  This was not disclosed at purchase time.


    Agradecemos o seu contato.

    Esclarecemos que a Retirada dos ingressos para o evento U2 terá início no dia 16/07/2017 até 12/10/2017.

    You must contact them directly and tell them it is not possible for you to collect before the date you are arriving in the country - I know of at least one person who has done this and made other arrangements, but you must do it one to one with the ticket agency yourself - let us know what happens please

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