I've been a paid subscriber to this site since 2009, and only sporadically get emails from them...I've emailed them through the help section multiple times, but its never been taken care of. I'm anxious about it at the moment, because I want my presale ticket info asap. But, I'm pretty sure (hoping?) that its on the 'tour' section of the website, when logged in... I've gone to shows in the past, with presale, but its been so long since I've had to buy tickets, I can't remember what I did last time...