jeffwalsh

keep a screenshot or print-off and you are golden...

OK, just took screen shots of everything. Thanks! ;-)

 

My only concern regarding this is how often I was one screen away from an order confirmation page, and hoping Ticketmaster wouldn't have marked it as used before that last step. But today, their site still shows I have two single tickets for two MSG shows in NYC, so I think it all worked out. Certainly wasn't a deliberate misuse, though...

yes, thats another common thing that seems to have happened, was good idea to check your ticket master account like you have to ensure correct tickets are showing

 

So, you're saying that after 24 hours now, I can stop doing that and assume all is well?! ;-)

1. People have been able to use their code for multiple shows when a show is not being sold at Ticketmaster.com (i.e. one show on TM, other show not).

It seems pretty hard to do that and it not be deliberate... 

http://www.ticketmaster.com/creditcardentry

My only concern regarding this is how often I was one screen away from an order confirmation page, and hoping Ticketmaster wouldn't have marked it as used before that last step. But today, their site still shows I have two single tickets for two MSG shows in NYC, so I think it all worked out. Certainly wasn't a deliberate misuse, though...

 

I live in NYC, go to lots of MSG shows, and would LOVE paperless tickets, rather than not getting anything good all morning but then 1000+ tickets are on StubHub that afternoon. No thanks... I'll take the hassle for the upside any day.

There's no doubt the Garden is tough to scalp but I've done well in the after market thru the years..Its a give and take...this "paper-less" thing isnt gonna do anything to stop it...Ticketmaster has a transfer policy anyhow....I remember when they went to paper print out at home 10+ yrs ago people thought some-how that would eter scalping..not even close.  Should be interesting

 

Whether people can transfer/sell after the fact is up to the artist, not Ticketmaster. But there is no perfect solution... ironically, Louis CK seemed to come closest. He sold his own tickets on his own website, and then hired scalpers to try and find tickets to buy and, when they did, those users were told their e-tickets were canceled and they could only pick them up at the box office or cancel them. But, there are no venues for a band the size of U2 that isn't already linked to Ticketmaster or somesuch...

I live in NYC, go to lots of MSG shows, and would LOVE paperless tickets, rather than not getting anything good all morning but then 1000+ tickets are on StubHub that afternoon. No thanks... I'll take the hassle for the upside any day.

If you are shut out of Ticketmaster.com, it means you lose all access to the site for 24 hours after too many attempts to purchase a ticket without a purchase (happened to me many times, but not for U2 yesterday thankfully). There is nothing you can do, except: use the mobile app (but use cell data and get it off your wireless network, since your IP address is blocked), or call them. Even if you call them, just try and buy a ticket, not get the ban lifted. The people who answer say there is nothing they can do to restore your access, it just lifts automatically after 24 hours.

Yeah you think out of 20K people at a U2 show in Chicago like DUH some can't make it.  I mean it's insane.

 

Sorry business trip came up, can't go. Sorry eat them.  WOW.  Is it fine if you can go sure you get in.

 

Does it not work if you can't go, no it's brutal.  Beyond brutal, it's unfair and not right.  Can you sell back to TM, no.  can you sell to a friend, no.  Can you trade with a U2 fan, no.  I mean this is almost making me NOT want to see them this tour.  I mean I have not missed a Chicago show in 20 years.  So now on the on-sale say I don't get tickets.  I know a big stretch.  NOT.  So what do I do now.  Before it was easy.  Any ideas now?

It is up to U2 whether to allow people to transfer tickets to someone else, or resell them on Ticketmaster. The situations you're describing are all possible with paperless, but how they are resolved is up to the artist.

http://www.ticketmaster.com/creditcardentry

I would argue it's not efficient at all.  I scan my ticket and I go in, done it for 20 years.  Now I have to keep a CC, carry it to the show etc.  Then I need to remember to pull it out.  Then your wife gets pregnant and you can't do GA now.  Now what do you do?  So how is paper "more efficient".  It's a 1000% PITA.  How can it not be, you are restricting freedom on the ticket.  How is a restriction "more efficient".  And how can someone say no one can argue that, when that position is destroyable.  This paperless is crushing making travel plans and putting together a U2 trip.  Now we have to come to them as they sit in a few cities and we can't get after-market tickets or even trade with fans.

Please PLEASE tell me how that is "obviously its way more efficient to have paperless tickets than paper". 

 

PLEASE I AM DOWN ON MY KNEES, tell me how to work with it since it is so efficient.

 

Thanks in advance.

The big selling point is that you are preventing it from being something to easily upsell for scalpers. And when you remove the scalpers from the buying pool, more fans get tickets to the show at the actual cost of the ticket. I'm not sure anyone is saying it is more efficient than paper. The restrictions are intentional to get more fans inside of the venue at face value.

Jeff, I understand what you are saying... Times are changing and obviously its way more efficient to have paperless tickets than paper, no one can argue that.

 

I can see this being a "Vinyl Resurgence" where its going to be cool to want to a paper ticket souvenir and if TM was smart they would charge you extra for a Paper ticket to be mailed to your home after the show.  I know I would pay $5 for a paper copy 

Well, when I went to the recent Queen show, the VIP packages included a "commemorative ticket" in the gift bag, possibly because they did play paperless in some venues? Since I'm in NY, I can never go paperless, so I don't track what the rest of the country is doing, heh...

If you look at the San Jose (I think it is) seating chart floating around on here, there is a square stage at one end, and a smaller round stage at the other, with a thinner walkway connecting the two. Whether that ends up being the case is still TBD. It is definitely not the normal MSG set up, though, since there is clearly a floor-length stage of some sort.

When I went to a paperless show while on business in Boston (paperless is illegal in NY), all you get is what looks like a receipt that spits out of a thermal printer strapped to the ticket taker's hip with your row/seat locations.

Since the goal is to do everything possible from giving you a paper ticket prior to the point at which you are entering (which you could hand off to someone that paid you $800 just as easily as save for your collection later), I'm guessing they have some system to deal with these things. But it is unlikely to be done at will call, etc., since they have to preserve the inability for you to hand them off to someone else. Not sure what that system is, but if you could do what you're describing and just go to the ticket window for hard tickets, then scalpers would just do that, too.

You have to look at this from the other perspective: Do you have paperless tickets to complain about because there were less people buying them as a result? Without paperless, you could be one of the people who were shut out of the sale entirely. At the end of the day, seeing the band is the goal.

The scalpers didn't buy more tickets than they were allowed to?

Historically, they are just added as venues sell out after the public on-sale. No dust settling, no new pre-sales.

My concern with paperless tickets: what if, for some reason, you no longer have the credit card you used to purchase your tickets by the time the show date arrives? For example, what if your credit card is lost or stolen and you must have the bank send you a new one? 

One imagines they have a system that allows for identity theft, you don't have to run through every possible scenario for how things could go wrong in advance. ;-)

I think on a prior tour RZ-1 was the Edge side and RZ-2 was Adam, so you may not get to pick which RZ side you go to...

You have to swipe your credit card at the venue gate, instead of having a ticket, and then the scanner spits out a receipt that serves as your ticket with seat location, etc. So, if you all go together, you would enter the venue with your card, and then you could hand off your receipt to them...

There is definitely something else at play yet, since there would be no reason to reduce the ticket price behind the round stage on the San Jose seating chart, as that would otherwise seem to be an amazing spot, so there has to be some reason those seats are $98 and not $278.

...not sure of the benefit for arenas though? At three times GA price and right around the same price for lower bowl tickets I don't see the benefit beyond a little preferential treatment before the show...

I got it for MSG because I didn't want to queue up to get on the rails, and even though the stage runs the whole floor, I've never been close to the actual band before, but usually out on the walkways, so I figured for once I'd like to see the others guys up close, as well, and I also like the idea of just showing up on time for the concert and knowing I can walk right into a great spot.

THE GOOD NEWS is that I JUST (4 hrs after window opened) purchaed 2 red zone to the last night at MSG.  EXACTLY what I wanted the big splurge for Christmas!

There is a strange irony in knowing that had Ticketmaster worked as it should have, I'd've likely not gotten the seats I wanted...

Luckily I was able to buy my tickets for Los Angeles concert without any problems and in less than three minutes, but in the summary of my purchase appears an IMPORTANT ALERT I do not understand : "There is a delivery delay on This event Please check . the Event Detail Page for information on When the delay will be Lifted . Once the delay has-been Lifted , your tickets will be available via your selected delivery method . "

 

What does it mean?

Nothing. That is their standard alert that things won't ship/be available for download immediately. Big shows always do that to reduce the ability of scalpers to turn tickets around quickly... if they delay how long they have to wait before being able to resell, some aren't as interested.

First world problems.  Folks, really!  You're not lining up for your daily ration of rice and then being denied.  Somehow, sometime, you will get your tickets.  I've been a fan since 1982, yet because I renewed my U2.com membership late, I have to wait until tomorrow to buy.  I'm not going to complain.  I'm just going to suck it up and see what I get.  There are worse things happening to other people in this world than not getting tickets for a concert.

Well, that is why I was trying to buy Red Zone tickets to help them! ;-)

Does anyone know what GA02 means, what GA03 means, and if GA03 means I am further back from the stage than GA02?  Is GA01 the best and right up by the stage?  

 MSG often adds weird numbers and such, but when they do split up GA it is East and West. So, it will all be one big open floor, the numbers won't mean anything...

41 minutes for Chicago 6/24.  I opened another window and entered my code again, thinking that there must be a problem; 13 minutes ("approximately") is a long time to wait.  I think it bumps the original submission even though it said I have less than 1 minute for the entire time my second window counted down and finally opened for checking out.

 

DON'T OPEN ANOTHER WINDOW AND ENTER YOUR CODE A 2ND TIME!!!

Multiple browsers are OK, but not windows/tabs within the same one.