Max Tsukino

The information I get from the TM site is this: It seems to indicate that all the tickets are paperless... Best bet is going directly to the source... http://help.ticketmaster.com/purchasing-tickets/. You should be able to get answers to most questions within their FAQs - choose a topic or enter your question in the search box. If you still have questions about this, call them at 800-653-8000. (Mon - Fri: 9 AM - 9 PM / Sat: 9 AM - 8 PM / Sun: 9 AM - 6 PM)

From the U2.com presale email, relevant part in bold:

From the FAQ:

From the FAQ: Also, from the U2.com email, relevant part in bold:

If you have an active paid membership, your code should appear in your user information account (http://www.u2.com/profile) as well as in the tour page (http://www.u2.com/tour)

no other option but to keep trying, I'm afraid...

please log out from zootopia and U2.com.... once out, clear cookies and cache from your browser and close it. Reopen it and log in again.... Let's see if this is enough and you show as paid subscriber around here. But in any case... this was sorted out for the purposes of the presale. Good!!! Buena suerte!!!

Please double check your account information asap - you are appearing as Zoo Member, meaning non-paid subscriber... phone the customer service team - 1-855-867-5297 - Option 1. Have in hand anything that proves you have a paid subscription... do it NOW.

It has been reported... There might be RZ tickets available in the Wire group, but if these are available it won't be as many as it was for today's presale. Same with Pitch 2. I can't go further on quantities because it is information I can't access - it's on the Ticketmaster side. You may need to contact them for any clarification you need.

I can buy you one for Paris or Brussels I'm wondering if I should cancel or if it can be cancelled. BW? max? You may need to contact the ticketing agencies involved ASAP - via their web site, email and/or phone, explain the situation and if it's your choice, request the cancellation. Another avenue could be to make this cancellation via your CC...

we dont know.

from the U2.com. Relevant part in bold:

This only applies for desktop (PC/Mac) not apps....

TIP: We found that the Flash plugin might be causing issues with the Ticketmaster desktop sites - please update to the latest Flash version on PC and Mac.

TIP: We found that the Flash plugin might be causing issues with the Ticketmaster desktop sites - please update to the latest Flash version on PC and Mac.

Your code starts with U2JTA?

Your presale starts Thursday, Jan. 12, 9am (local venue time) and ends on Friday, Jan. 13, 5pm (local venue time)

Please do the following: Do again the Clear browser cache/Close Browser/Reopen It procedure Entering the TM site from http://www.u2.com/tour and please consider using the mobile app...

PM us your username and the code and an account of what happened, please... can't make promises, but we will try our best...

your code starts with... U2JTA o U2JTB?

check the NL for the customer service # and call them

check the codes... Your code starts with U2JTA? You are on the Red Hill Group Your presale starts Wednesday, Jan. 11, 9am (local venue time) and ends on Friday, Jan. 13, 5pm (local venue time) Your code starts with U2JTB? You are on the Red Hill Group Wires Group Your presale starts Thursday, Jan. 12, 9am (local venue time) and ends on Friday, Jan. 13, 5pm (local venue time)

I'm afraid that there is nothing that can be done here... the FAQ states clearly that there can't be any changes to the subscription category and that no exceptions will be made.... very sorry...

Contact TM helpline ASAP: http://help.ticketmaster.com/purchasing-tickets/or call at 800-653-8000

You are on the Wires Group If you are in Mexico City, Bogotá, Buenos Aires, Santiago and Sao Paulo: Your presale starts Thursday, June 8, 12 Noon (local venue time) and ends on Saturday, June. 10,5pm (local venue time) ===================== If you are in Detroit, Buffalo, Indianapolis, Minneapolis, Kansas City, St Louis and San Diego Your presale starts: Detroit, Indianapolis, St Louis, San Diego: Friday, June 9, 10 AM (local venue time) Buffalo, Minneapolis: Friday, June 9, 11 AM (local venue time) Kansas City: Friday, June 9, 12 Noon (local venue time) and ends on Saturday, June. 10, 5pm (local venue time)