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Max Tsukino

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Status Replies posted by Max Tsukino

  1. Wanted to say a huge thank you for the information you shared regarding accessibility for the Sphere shows.  Spoke with an actual human being, I know, shocker, who spent 15 minutes with me answering questions about the venue, accommodations, etc.  The customer service was some of the best I have ever had!  Sadly without a ticketmaster verification code, for which I am on the waitlist, they cannot process a request for accessible seating unless there is a general ticket sale.

    1. Max Tsukino

      Max Tsukino

      glad to be of help... hopefully this is solved soon...
      Please let us know...

  2. do you have all 4 people or do you need someone like me? 

    1. Max Tsukino

      Max Tsukino

      just remember the official limit is 2 tickets. Ponder what to do carefully - while it can't happen anything, there's the risk of cancellation...

  3. Anyone receive tickets from Ticketmaster yet

     

  4. Anyone else having issues ordering the fanclub crystal vinyl versions of the new album - logged in - shows me the products but then no ordering options

    1. Max Tsukino

      Max Tsukino

      Try again, please... should be solved by now...

    2. (See 8 other replies to this status update)

  5. Has anyone received a presale code yet? I don't see anything on my account page yet and I have not received an email since the announcement of the actual tour. Toronto presale begins at 10 a.m. on Thursday....??

    1. Max Tsukino

      Max Tsukino

      Nothing has been sent yet... keep checking Zootopia for any update on this...

    2. (See 4 other replies to this status update)

  6. Has anyone received a presale code yet? I don't see anything on my account page yet and I have not received an email since the announcement of the actual tour. Toronto presale begins at 10 a.m. on Thursday....??

    1. Max Tsukino

      Max Tsukino

      Codes haven't been sent nor posted yet. Please have patience and wait... keep checking periodically the site, Zootopia and your registered email. If you are elegible you will receive a notification, which also will be made here on the Book thread...

    2. (See 4 other replies to this status update)

  7. Hi Max. Don't know if you can help but I have been a long term member of this fan club (early 2000's I think) and have always renewed my membership on time. I renewed earlier in the year and have just noticed that I am now part of the "Wires" group. I am sure that I used to be in "Red Hill" which gave earlier access to pre sale tickets. Why has this changed and what can I do/who can I contact to get myself reinstated at the correct level? Thanks.

  8. Hi Max. Any tip for a subscriber to update her profile? For some reason, when I go to edit 'Fav Other Bands,' even though I press the 'Save' button afterwards, it does'nt update or change what's there at all.

    1. Max Tsukino

      Max Tsukino

      on a computer / laptop log off from your account, delete cookies and cache from your browser, close the browser and wait for a few seconds. Reopen it and log in again to your account - from there go directly to your profile and try again...

  9. I can't access My Account Info Page, it  keeps redirecting me to U2dotcom HomePage !

     

  10. Does anybody know who has the international theatrical rights for Rattle and Hum film 

    1. Max Tsukino

      Max Tsukino

      Your best bet probably would be to contact your local Paramount Pictures office and request that information from them...

    2. (See 1 other reply to this status update)

  11. Rather surprised about Bono's comments about the U2 name and he's embarrassed how they sound. Come on man, at the gigs you thank us for our support.

  12. Rather surprised about Bono's comments about the U2 name and he's embarrassed how they sound. Come on man, at the gigs you thank us for our support.

    1. Max Tsukino

      Max Tsukino

      check the original interview on the podcast... what he said about it it's more nuanced that how media is reporting it...

    2. (See 1 other reply to this status update)

  13. Are Therme some  News about the Gift for 2022???
    🕺✌️

  14. Are Therme some  News about the Gift for 2022???
    🕺✌️

    1. Max Tsukino

      Max Tsukino

      not yet... please keep checking the site and zootopia periodically...

    2. (See 1 other reply to this status update)

  15. Is it possible to use our subscriber discount code when purchasing the new Achtung Baby re release

    1. Max Tsukino

      Max Tsukino

      From the FAQs on the Help Page (https://www.u2.com/help) :

      Quote

      Q - Can I use my 25% coupon toward my membership fee or a friend's fan club membership?

      A - No. Your membership discount offers are only good toward merchandise purchases made in the official U2.com store and are non-transferable. Coupons may not be combined and cannot be used to pay shipping & handling or tax and there is a limit of one coupon per order. Any unused coupons will be forfeited. This coupon is for select shop merchandise only and may not be used to purchase tickets, U2.com subscriptions, audio and video products, and specialty products via third party affiliations. Coupons are non-transferable. No cash value.

       

  16. Hi Max, 

    My thread has been lock without letting me reply back to you about what the thread is all about so hopefully I can do it here.

    September 11th 2001 "They Got Him"

    The thread is not just a music video thread but it is way I can express myself threw songs  when I cannot find the words by typing them down. It celebrates the lives lost on that day and around the world also past and present. I started the thread on the 1st of May 2011 when justice was serve in my eyes. But for me it has become a place to go on anniversary of days of when people lost there lives around the world at different years. I have played songs to be inspiring for me and any one that stops by.

    The last song I posted by Billy Joel was called Miami 2017 and after he played it at the concert for new york city he said it was a science fiction song he never thought would come true. So it has meaning for me that way and last night was his first concert at madison square garden since the pandemic. So they have more meanings then just one.

    Thank you for your time.

    Patrick

    1. Max Tsukino

      Max Tsukino

      That can be expressed on the video thread (or, if it's a personal issue, a blog or any social media account).

  17. Hi Max. I re-subbed earlier this evening because my sub was going to expire at midnight. I prefer to re-sub a couple of days before the expiry date, but I did it as soon as I could. I received an email confirmation right after I re-subbed, but if it's not an inconvenience, can you please look & let me know if you see that my account is re-subbed? (It's about 11:30 pm where I am, but I seem to remember you usually being awake at this hour because of being in an earlier time zone.) If you're able to check this, it's much appreciated.

    1. Max Tsukino

      Max Tsukino

      You can see the status of your subscription on your profile  - please go to https://www.u2.com/profile and check the date on SUBSCRIPTION ACTIVE UNTIL...

      Any issue there (not the correct date or any other etc) please report it to customer support service on the HELP page (https://www.u2.com/help)

  18. I’m dying because I missed the red rocks concert from 83. I see soundboards of it for sale. But it seems sketchy with the process to buy. Are they legit? Legal to buy?

    1. Max Tsukino

      Max Tsukino

      The only legal way to get it would be the DVD release already available...

      Any recording (either video or audio) from the Virtual Road streams you may be able to find (being Slane, Red Rocks, Mexico City or Paris) are not legit and not legal to buy (also, not worth any amount of money you are asked for those). We don't know yet if these will be available in any form in the future, but if at one point these recordings (again, either audio or video) be sure you will be able to find the information here in U2.com, any official social media account from the band and in Zootopia. Please keep checking here periodically for any official news regarding the band and future releases...

    2. (See 1 other reply to this status update)

  19. Everybody talk about pop musik
    Talk about, pop musik
    Talk about, pop musik
    Pop pop pop pop musik
     

    *getting slightly excited* 🤩

  20. I only received 1 luggage tag as well! 

    1. Max Tsukino

      Max Tsukino

      This as a status update may not be that useful.

      Have you contacted the Store Customer Support Service? if not please contact them ASAP. If you don't get any answer in some days then please send to the moderation team your order number, so we can relay it. Thanks.

  21. RE: U2 on SiriusXM....  did anyone else get charged $8.70 in November even though they have NOT subscribed to Sirius??

  22. Missed the watch party, gutted, anyone wana fill me in? Kiddos wanted face their faces painted and play and mama bear here was very busy with them. 

    1. Max Tsukino

      Max Tsukino

      Sorry that you missed the watch party - It would have been great to have you there.... some good news, perhaps: you can still watch the Adam and Edge Q&A and the Boston show. Please check the microsite: https://elevationwatchparty.u2.com/

      You have today and tomorrow to check it. Enjoy!
    2. (See 1 other reply to this status update)

  23. Hello, can you please help me out?

    I received email my membership expires in 2 days, but my account info mentions it's still active until march 1, 2021.
    Can you confirm me that I can wait till end of February to renew?  

    I emailed U2.com but got automatic answer theres no email or phone support ...

    Thank you

    1. Max Tsukino

      Max Tsukino

      So far, everything appears to indicate that the accounts will be active until March of the next year, but we need to confirm it... Will ask about it, but please also contact the Customer Support Team, either by filling the CONTACT US form on the right side of the HELP page or by a phone call [+001-949-333-4820 (Outside the US) | +1-855 867-5297 (Inside the US)]

    2. (See 3 other replies to this status update)

  24. Hi, I just received email that my u2.com subscription will expire in 7days. But when I log in on my account, there's mentioned my subscription is active until march 1, 2021...?   But if i renew now; i will receive the Berlin Dvd, which I already have received as a gift for the 2020 subscription.   Do i have to renew in 7 days, or can i wait until march 1st?      

    1. Max Tsukino

      Max Tsukino

      Please keep checking the forum for further information about the resubscription process...

    2. (See 2 other replies to this status update)

  25. What happened to the Berlin E&I show streaming? There is no link anywhere that I can find. It is clearly supposed to be there as it says "Once we've aired the premiere, 'U2 eXPERIENCE + iNNOCENCE – LIVE IN BERLIN' will be available on demand for the duration of your annual subscription." There is no end date. 

    This was my entertainment while I work at my desk.

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