The screen runs down the length of the floor, if your look straight on to the main stage you will not be able to see the screen/cage (which if like IE will be integral to the show) and when the screen is down you won't be able to see much of main stage.
PM the mods (see Subscription 2018 FAQ), they can and are getting members their codes. It is taking some time, but they are addressing it and getting it taken care of, but they can not address it for you if they don't have your information.
Also re-reading your post. Are you in the experience group or innocence? Rereading makes me think innocence, if so- your sale is tomorrow. Innocence group will get email tonight and text tomorrow. Although same holds true tomorrow- if any issues PM the mods