I just sent another email in, I am 100% done with this bs. I told the so called "support" if they don't give me a straight answer soon as to why I don't have my vinyl or what is going on (because I have had multiple emails go unanswered) that I will be reporting them as a business and going about whatever means necessary to get my refund. I don't care what others have said insisting it doesn't matter or they don't care about a "free gift". At the end of the day this isn't free, I paid to be part of and exclusive membership club and my fees went to this item that I haven't received. You wouldn'