Jump to content
Zootopia Community

Max Tsukino

Subscriber
 View Profile  See their activity

  • Posts

    29,476

  • Joined

  • Last visited

  • Days Won

    252

 Content Type 

Posts posted by Max Tsukino

    not all dates are presale.. mods?

    in Presales

    Posted

    from the FAQ:

     

    Q - Does the pre-sale start on the same day for all shows?
    A - No. Following the tour announcement you will be able to see all the shows that have been announced and the pre-sale start dates for each Subscriber groups - iNNOCENCE or eXPERIENCE - on the tour pages of U2.com.

    Renewed subscription--no email from U2.com to confirm? (MERGED)

    in U2 iNNOCENCE + eXPERIENCE Tour 2015 (archived, read only)

    Posted

     

    in any case, be informed that i've reported your situation - can't make any promises that it will be fixed in seconds, but I can assure it will be seen...

     

    so, as lionwehr240579 suggest, try to calm down...

    Have you reported the gift subscription problem?  I'm noticing people who have just purchased their subscription and they are updated whereas those of us who somehow were sold a gift subscription are left without status and therefor we won't get a presale code at all.

     

    Thanks for your time.  I'm sure you are very very busy.

     

     

    ooops... yes...

    we have combed the zoo and made a list - it's "upstairs"

     

    as mentioned before, I can't promise an immediate totally prompt super quick answer - not on my hands or on the moderation team hands to solve these issues, sorry about that... but be sure it has been notified...

     

     

    Renewed subscription--no email from U2.com to confirm? (MERGED)

    in U2 iNNOCENCE + eXPERIENCE Tour 2015 (archived, read only)

    Posted

     

    Invoices is something that falls outside our jurisdiction, so there isn't much that we can do on that front...

     

    please recheck all your mailboxes.... also, please use the CONTACT US in the help section (http://www.u2.com/help) and/or call the customer support team (1-800-615-1324 (inside the US) / +001-949-333-4820 (outside the US) )

     

     

    Can you not read? Again, as I have ALREADY stated, ALL OF MY MAILBOXES HAVE BEEN CHECKED AND RECHECKED AND THEN CHECKED AGAIN. I've also tried contacting you via the help section, and have also tried contacting the so-called "customer support team" but either received a busy tone, or it would just ring and ring and ring. You're giving me the run around and that's unacceptable, as far as I'm concerned.

     

     

    what do you see when you go to the http://www.u2.com/service/profile section?

     

    do you get something under "ACCOUNT ACTIVE UNTIL"?

    Upgraded my account and now what?

    in U2 iNNOCENCE + eXPERIENCE Tour 2015 (archived, read only)

    Posted

    Just got an email after buying the 'gift-package' by accident today:

     

    "This email contains the unique gift coupon code which they will need to use when they sign up online as a subscriber'.

     

    So can't use it myself????

     

    Real problem! Any of the mod's know what to do???

    Bought it for $50, don't want it to be a waste of money....

    Can we trade the unique git subscription code? Or isn't that possible because we are allready members?

     

    reported... please wait until this is reviewed...

    Not getting any e-mails - HELP!

    in U2 iNNOCENCE + eXPERIENCE Tour 2015 (archived, read only)

    Posted

    keep checking your email mailbox, even the spam/trash folder...

     

    also, check your profile (http://www.u2.com/service/profile)...

     

    when the codes are sent, it should appear there...

     

     

    Have in mind that since there are thousands of members receiving their codes, these won't arrive automagically at the same time for everybody. These kind of deployment takes time... So if you see that someone post that she has her code, it doesn't mean that you won't get it... it means that the process is in full speed and your code will arrive soon...

    Upgraded my account and now what?

    in U2 iNNOCENCE + eXPERIENCE Tour 2015 (archived, read only)

    Posted

    I received the invoice which said that I should get a email with a code or something.. Is that the thing that I have to wait for ? And are the instructions in that e-mail ? It is about 2 hours ago .. 

     

    I wil try to wait patiently ;-)

     

    actually, the important one is the invoice...

     

    now, please clean your cookies and cache in your web browser, log off and log on again... then check your account...

×
×
  • Create New...